JEN Singapore Tanglin by Shangri-La

The location is excellent, with very convenient transportation, and the shopping center is nearby. The staff are very friendly and welcoming, and the hotel facilities are well-equipped and very clean. However, there are some inconveniences: there are no coffee or tea bags provided in the room for guests, and there is no hand soap, so we had to use shower gel as a substitute. I hope these can be improved.

Rooms are modern and comfortable. Bathrooms are tight and privacy is a little compromised, but location and value for money are both excellent. The proximity to the variety of shops and restaurants in the adjacent Tanglin Mall is a real feature and the easy access to the MRT at Orchard Boulevard provides very good access to other parts of Singapore, on the Gardens by the Bay MRT line and the retail Centre of Orchard Road. Wouldn't hesitate to re-book.

Great location on the very new Thompson MRT line which is clean and uncrowded. Good size room with delightful banquette in the window. The room overlooked the pool and had a very open aspect. The property is connected to a good sized new mall with many good restaurants. The MRT has direct line down to Marina Bay so very simple.

Fantastic location. MRT is right in front of the hotel entrance and there's a small mall connected to the hotel with cafes, a few retail stores and a grocery store. Botanical Gardens is a 10min walk away, which made it a great location to have a jog while admiring nature. If you don't want to walk that far it's also 1 MRT stop away. The MRT line in front for JEN Tanglin is also leads directly to the Orchard shopping district, Marina Bay and Gardens by the bay, making it super easy for tourists to venture out. A short 5min walk from the hotel there's even a bus that can take you to the Orchard shopping area. This bus also stops near Fort Canning Park and takes you to the Changi Airport! Staff was also very friendly and the room was quite spacious and comfortable. Bed was also comfortable to sleep on, firm and not too soft. Didn't try the pool but it looked beautiful, 24hr gym was a little worn out but still very functional, and offered a phone charging station, equipment disinfectant, water and towels which was very handy

The outdoor pool and the location